Thanks for shopping at Haven House Art. If you are not entirely satisfied with your purchase, we’re here to help.  

Website Purchase Returns 

You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. 

 Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

You will receive the credit within a certain amount of days, depending on your card issuer’s policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non–refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  

Commissioned Painting Commission 

Please see separate Commissioned Painting Agreement Form.  

Art Class Refund 

Art class bookings are non-refundable.  

Pre-recorded tuition purchases are non-refundable. 

Coaching Session Refund 

A full refund will be given if more than 24 hours notice of the wish to cancel is given. 

If no notice of cancellation is given, the booking fee is non-refundable. 

If you have any questions on how to return your item to us, contact us at info@havenhousehealing.com.